Published: 09/03/2026 | Last Updated: 09/03/2026
Who We Are
Our website address is: https://pghdiamondsandgold.com
For purposes of this Privacy Policy, “Diamond & Gold Buyers of Pittsburgh” “we,” “us,” and “our” refer to Diamond & Gold Buyers of Pittsburgh
This Privacy Policy explains what information we collect through our website, how we use and disclose that information, how we use cookies and similar technologies, how third-party analytics and advertising services may process information, and the choices available to you.
By using our website, you acknowledge the practices described in this Privacy Policy, subject to any consent choices or rights that may apply under applicable law.
We use third-party services to enhance, operate, secure, analyze, advertise, and improve our website and business. Information concerning those third parties is provided below. You should also review the corresponding terms and privacy policies of third-party services when applicable.
This Privacy Policy is intended to be read together with our Terms of Use and any other agreements or policies applicable to your use of our website or services. To the extent permitted by applicable law, the Terms of Use govern matters concerning limitations of liability, dispute resolution, arbitration, venue, governing law, waivers, remedies, and other contractual matters.
Agreement to This Policy
By accessing or using our website, you signify your acceptance of this Privacy Policy and our Terms of Use. These documents, together with any other terms expressly incorporated by reference, constitute the terms and conditions governing your use of this website.
If you do not agree to this Privacy Policy or our Terms of Use, you are not authorized to access or use the website.
Your continued use of the website following the posting of changes to this Privacy Policy will constitute your acceptance of those changes to the extent permitted by applicable law.
This website is intended solely for use by persons located within the United States. Access to or use of this website from outside the United States is not authorized. By using this website, you represent and warrant that you are located within the United States at the time of access.
Your use of the website and submission of information constitutes your acknowledgment and consent, to the extent permitted by applicable law, to the data collection, processing, storage, disclosure, and sharing practices described in this Privacy Policy.
Nothing in this Privacy Policy is intended to create rights or obligations beyond those required or permitted by applicable law or the contractual terms governing your use of the website.
Information We Collect
We may collect both personally identifiable information (“PII”) that you voluntarily submit to us and certain information automatically as you navigate our website.
Depending on how you interact with our website, we may collect information including:
- Name, email address, telephone number, mailing address, and other information you voluntarily submit
- Information submitted through contact forms, service-request forms, quote forms, booking forms, surveys, or other forms
- Comments and other content you voluntarily submit
- IP address
- Browser type and version
- Operating system
- Device type and characteristics
- Referring and exit URLs
- Pages viewed and interactions with our website
- Date and time of visits
- Approximate geographic information derived from technical information
- Website events and conversion information
- Advertising and campaign information
- Cookie identifiers, advertising identifiers, and other pseudonymous identifiers
- Information regarding your interactions with advertisements, social-media content, and embedded content
- Information collected through cookies, pixels, tags, web beacons, scripts, local storage, session storage, and similar technologies
- Other information reasonably necessary to operate, secure, analyze, improve, and market our website and services
We may combine information collected through different sources when permitted by applicable law and when reasonably necessary for the purposes described in this Privacy Policy.
We do not intentionally request sensitive personal information through ordinary website forms unless it is necessary for a specific service and appropriate protections are in place.
How We Use Your Information
We may use information we collect for various purposes, including:
- To provide, operate, maintain, and improve our website and services
- To monitor and analyze trends, usage, and activities in connection with our services
- To respond to inquiries and requests
- To provide quotes, estimates, scheduling, and other requested services
- To communicate with customers and prospective customers
- To administer our business relationships
- To provide measurement and analytics services
- To measure advertising performance
- To provide personalized advertising where permitted
- To maintain website security and reliability
- To detect, prevent, and investigate fraud, abuse, unauthorized activity, and security incidents
- To maintain business and administrative records
- To comply with applicable legal obligations
- To protect our rights, property, systems, users, and business
- To communicate with you regarding our services, offers, promotions, and other business matters
Form Submissions and Service Communications
When you submit information through any form on our website, including contact forms, quote request forms, service-request forms, booking forms, or similar forms, the information you provide may be used to provide the service or response you requested.
By submitting a form, you acknowledge and agree that:
- We may use the submitted information to contact you.
- We may use the submitted information to fulfill your request.
- We may use the information to schedule services or appointments.
- We may use the information to provide estimates or quotes.
- We may use the information to administer our business relationship with you.
- We may send communications reasonably necessary to fulfill your request.
Service-related and transactional communications are a fundamental part of services or requests initiated by you. Accordingly, you cannot opt out of communications necessary to fulfill an active request while simultaneously requesting that we provide that service.
Your submission constitutes your acknowledgment and consent to receive communications reasonably necessary to fulfill your request, subject to applicable law.
SMS Privacy Policy
This section describes how we handle information collected through our SMS Service, where an SMS Service is offered.
1. Information Collection
We may collect the following information when you subscribe to or use our SMS Service:
Contact Information:
Your mobile telephone number.
Usage Details:
Your mobile carrier information and the date, time, and content of messages sent or received through the SMS Service.
Service-Related Data:
Other information you provide to us that is relevant to your service request or business relationship, such as your name, claim number, appointment information, job status, or similar information.
2. Use of Information
We may use SMS-related information for purposes including:
- Providing and managing the SMS Service
- Communicating with you regarding your job, appointments, requests, or services
- Sending service-related notifications
- Sending promotional or marketing communications where permitted and appropriately consented to
- Maintaining necessary communications with relevant parties involved in providing services
- Improving our services and internal processes
- Maintaining security and preventing abuse
3. Sharing of Information
We will not sell your mobile telephone number or SMS-related personal information to third parties for their own independent marketing purposes.
We may share SMS-related information with:
- Franchise Locations: Franchise owners or locations involved in fulfilling the services you requested, where applicable.
- Service Providers: Trusted third-party service providers necessary to operate the messaging service.
- Claim Parties: Insurance carriers, adjusters, third-party administrators (“TPAs”), or other parties involved in processing a service request or claim, where applicable.
- Professional and Business Partners: Parties reasonably necessary to provide requested services.
- Legal Compliance: Government agencies, courts, law enforcement, or other parties when disclosure is required or permitted by law or reasonably necessary to protect our rights, property, systems, or safety.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and integrity of information handled through our SMS Service.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Marketing and Contact Communications
By submitting information through our website, you acknowledge that we may use the information you provide to contact you regarding your request, services, business relationship, and, where permitted by applicable law, marketing and promotional communications.
We may use your email address for service communications and, where permitted, marketing communications.
You may opt out of marketing email communications by using the “unsubscribe” link contained in a marketing email or by contacting us directly.
Opting out of marketing communications does not necessarily affect service-related, transactional, administrative, security, or other communications reasonably necessary to fulfill an active request or maintain an existing business relationship.
Third-Party Services
We use third-party services, including the services identified below, to help operate, secure, analyze, advertise, measure, schedule, communicate, and improve our website and business.
The third-party services identified in this Privacy Policy constitute our standard third-party-service disclosure framework. The particular services, technologies, features, tags, integrations, and configurations actually active on a particular website may vary.
Where additional third-party services are used that are not identified in this Privacy Policy, we may update this Privacy Policy to identify those services and describe their applicable data practices.
By using our website, you acknowledge that information may be transmitted to or processed by third-party providers as described in this Privacy Policy.
We do not control third parties’ independent privacy practices, security practices, data retention practices, or other processing activities. Once information is transmitted to a third-party provider, that provider may process the information according to its own applicable terms, policies, contractual obligations, and legal requirements.
Clover
We use Clover, a payment processing service provided by Clover Network, LLC, to process payments made through our website. When you make a purchase, certain personal and transaction information may be shared with Clover as necessary to process and complete your payment. This information may include your name, payment card information, billing information, transaction amount, date and time of the transaction, and information about the goods or services purchased.
Clover may use and disclose this information as necessary to process transactions, prevent fraud, manage risk, comply with legal and regulatory requirements, and provide its payment processing services. Clover may also share information with financial institutions, payment card networks, service providers, and other participants in the payment-processing chain.
https://clover.com/privacy-policy
We may use various Google services in connection with our website and business.
Google’s advertising practices and privacy information are available through Google’s applicable policies and resources.
Privacy Principles:
Google’s advertising practices are described through its privacy resources.
User Control:
You may manage certain Google advertising preferences through Google’s advertising settings.
Google Analytics (GA / GA4)
We may use Google Analytics and related Google Analytics advertising and measurement features, including remarketing and advertising reporting features.
We and third-party vendors may use first-party cookies, third-party advertising cookies, and other identifiers to analyze website activity, measure advertising performance, create audiences, support remarketing, and otherwise understand interactions with our website.
Google Analytics Advertising Features
Google Tag Manager (GTM)
We may use Google Tag Manager to manage tags and code snippets used on our website, including tags associated with analytics, advertising, conversion measurement, and other services.
Google Search Console
We may use Google Search Console to monitor and optimize our website’s presence in search results.
Google Search Console may provide information concerning how search engines index our website and may assist with website performance, search visibility, and troubleshooting.
Google Ads
We may use Google Ads to advertise our services and measure advertising performance.
When you interact with our advertisements, cookies or similar tracking technologies may be used to measure advertising effectiveness, attribute conversions, create advertising audiences, and provide or measure relevant advertising.
Meta / Facebook / Instagram
We may use Meta Business Tools, including the Meta Pixel and related Meta technologies, to measure website activity, advertising effectiveness, conversions, and interactions associated with Meta, Facebook, and Instagram.
Meta technologies may use cookies, pixels, web beacons, identifiers, and similar technologies to collect or receive information concerning interactions with our website and advertising.
Meta’s data practices are governed by Meta’s applicable policies and terms.
We may use the Pinterest Tag and related Pinterest technologies to measure website activity, advertising effectiveness, conversions, and campaign performance.
Pinterest technologies may use cookies and similar identifiers. Where supported and appropriately configured, enhanced matching may process appropriately hashed customer information for matching or measurement purposes.
Pinterest’s data practices are governed by Pinterest’s applicable policies and terms.
We may use the LinkedIn Insight Tag and related LinkedIn advertising technologies to:
- Measure conversions
- Understand website activity
- Measure advertising effectiveness
- Create website audiences
- Support LinkedIn advertising
- Attribute conversions and campaigns
LinkedIn states that its Insight Tag may collect information including URLs, referring URLs, IP addresses, device and browser characteristics, user-agent information, and timestamps.
LinkedIn’s data practices are governed by LinkedIn’s applicable privacy policies and terms.
Woocommerce / Automattic
We use WooCommerce by Automattic to operate and manage our online store, including processing orders, maintaining customer accounts, managing products, and facilitating checkout. WooCommerce may process information you provide in connection with purchases or account activity, including your name, email address, phone number, billing and shipping information, order details, and information relating to your chosen payment method.
The information collected through WooCommerce is generally stored as part of our website’s WordPress database. Depending on the payment, shipping, and other services or extensions we use with WooCommerce, certain information may also be shared with those third-party service providers as necessary to process payments, fulfill orders, calculate shipping, or provide other requested services.
https://automattic.com/privacy/
X
We may use X website conversion tracking technologies, including the X Pixel or successor X advertising measurement technologies, to measure website activity, advertising performance, conversions, and campaign attribution.
X technologies may use first-party and third-party cookies and similar technologies.
X’s data practices are governed by X’s applicable privacy policies and terms.
Comments
When visitors leave comments on the website, we may collect the information shown in the comments form, together with the visitor’s IP address and browser user-agent string, for purposes including spam detection, moderation, security, and website administration.
An anonymized string created from your email address, sometimes referred to as a hash, may be provided to the Gravatar service to determine whether you are using it.
After approval of a comment, your profile picture may be visible publicly in connection with your comment.
Media
If you upload images or other media to the website, you should avoid uploading images containing embedded location information, including EXIF GPS information.
Visitors may be able to download images from the website and extract available metadata or location information.
Cookies, Consent Banner, and Global Privacy Control
Our website uses cookies and similar technologies to provide, secure, maintain, personalize, analyze, and improve the website and, where permitted, measure and support advertising and marketing activities.
Cookie Consent Banner
Where provided, our website may display a cookie consent banner allowing visitors to accept or decline certain categories of non-essential cookies or similar technologies.
The cookie consent mechanism is used to manage cookie preferences where applicable.
Global Privacy Control
We do not currently recognize or respond to Global Privacy Control (“GPC”) browser signals as an automated opt-out mechanism unless and to the extent required by applicable law.
Visitors may use available cookie-consent and privacy controls to manage applicable non-essential cookie preferences.
These technologies may include:
- First-party and third-party cookies
- Session and persistent cookies
- Pixels
- Web beacons
- Tracking tags
- Conversion tags
- JavaScript and other scripts
- Local storage
- Session storage
- Device identifiers
- Browser identifiers
- Advertising identifiers
- Server-side or browser-based event technologies
- Similar technologies that recognize a browser, device, session, or interaction
Not every technology is used on every page or for every visitor.
The specific cookies and technologies used may change as we update, improve, secure, or expand our website, services, and marketing activities.
Categories of Technologies We May Use
Strictly Necessary and Security Technologies
These technologies may be necessary to operate the website or provide functions you have requested, including website security, fraud and abuse prevention, spam prevention, authentication, session management, load balancing, and maintaining website availability.
These technologies may operate without separate consent where permitted by applicable law because they are necessary to provide the website or requested functionality.
Functionality and Preference Technologies
These technologies may remember information such as cookie-consent choices, language preferences, display preferences, form preferences, accessibility preferences, and other website settings.
Analytics and Measurement Technologies
We may use analytics and measurement technologies to understand how visitors use our website and how our website performs.
These technologies may collect information such as:
- Pages viewed
- Traffic sources
- Browser and device information
- Approximate geographic information
- Website interactions
- Events
- Session information
- Time spent on pages
- Conversion events
- Campaign information
- Pseudonymous identifiers
Advertising and Marketing Technologies
We may use advertising and marketing technologies to:
- Measure advertising performance
- Attribute conversions
- Create or measure advertising audiences
- Support remarketing
- Deliver or measure advertisements
- Limit repetitive advertising
- Analyze marketing channels
- Measure calls, inquiries, quote requests, and other conversions
These technologies may use cookies, pixels, device identifiers, browser identifiers, or similar technologies.
Social Media and Platform Technologies
We may use technologies provided by social-media and advertising platforms, including Meta/Facebook, Instagram, Pinterest, LinkedIn, X, and Google.
These technologies may allow the applicable platforms to receive information regarding website visits or interactions for purposes including advertising measurement, conversion measurement, audience creation, analytics, attribution, security, and related platform services.
Advertising and Remarketing
We may use advertising and remarketing technologies to show, measure, or attribute advertisements based on previous interactions with our website, advertisements, or related services.
We may use these technologies to determine which advertisements lead to website visits, inquiries, calls, quote requests, appointments, or other conversions.
Enhanced Matching, Customer Matching, and Hashed Information
Certain advertising and measurement platforms may offer enhanced matching, advanced matching, customer matching, or similar features.
Where such features are enabled, information voluntarily provided to us may be transformed using hashing or another technical process before being transmitted to the applicable platform for matching, attribution, analytics, or measurement purposes.
We intend to use such features only where permitted by applicable law and the applicable platform’s terms.
Embedded Content and Third-Party Services
Pages on our website may include embedded content such as:
- Videos
- Images
- Maps
- Social-media posts
- Reviews
- Forms
- Scheduling tools
- Chat tools
- Payment functionality
- Booking systems
- Other third-party applications
Embedded content from other websites may behave similarly to visiting the third-party website directly.
Those third parties may collect information concerning your browser, device, IP address, page viewed, interaction, or other technical information according to their own policies and terms.
Who We Share Your Data With
We may share information with service providers and third parties that help us operate our website and business, including:
- Google analytics, advertising, tag management, and search performance
- Meta advertising measurement and audience tools
- Pinterest advertising measurement and campaign performance
- LinkedIn advertising measurement and audience tools
- X advertising measurement and conversion tracking
- Website hosting providers
- Security providers
- Spam and fraud-prevention providers
- Communication providers
- Scheduling providers
- Payment providers
- Analytics providers
- Advertising providers
- Other service providers reasonably necessary to operate our business
We may also disclose information when reasonably necessary to:
- Fulfill a service request
- Complete a transaction
- Protect our rights or property
- Protect users, employees, contractors, or others
- Detect or prevent fraud or abuse
- Respond to legal process
- Comply with applicable law or governmental requests
- Enforce our agreements
- Investigate security incidents
- Protect the operation and integrity of our website and systems
We do not control how independent third-party service providers process information after it is transmitted to them. Each third party’s processing activities are governed by its own applicable privacy policies, terms, contractual obligations, and legal requirements.
We Do Not Sell Your Personal Information
We do not sell your personal information to third parties for monetary consideration in the ordinary meaning of the term “sell.”
We may share information with service providers and advertising, analytics, and technology providers as described in this Privacy Policy for purposes including operating our website, providing services, analytics, advertising, measurement, attribution, security, and marketing.
Certain state privacy laws may define “sale,” “sharing,” “targeted advertising,” or similar terms more broadly to include certain advertising or analytics data flows.
Where applicable law provides consumers with rights concerning such activities, we will handle those rights requests as required by applicable law.
Data Retention
Our Retention of Your Information
We may retain customer and contact information submitted through our website for as long as reasonably necessary for our business purposes, including to:
- Serve an ongoing business relationship
- Maintain business and transaction records
- Provide future service
- Maintain accounting records
- Maintain security records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or abuse
There is no guaranteed automatic deletion period for information that we directly hold.
We may retain information for longer periods where reasonably necessary for legitimate business purposes or where permitted or required by applicable law.
Third-Party Retention
We do not control the data retention practices of independent third-party services used on our website.
Each third party may retain information according to its own policies, settings, contractual obligations, and applicable legal requirements.
Third-party retention periods may vary substantially and may change over time.
For example, certain analytics, advertising, attribution, and cookie technologies may retain information for periods ranging from days or months to substantially longer periods depending on the service and configuration.
We make no representation that any particular third party will retain or delete information according to a particular schedule.
U.S. State Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
Nothing in this Privacy Policy is intended to waive a privacy right that cannot legally be waived.
To the extent rights are available to you under applicable law, you may contact us using the information provided below.
We will process and respond to qualifying privacy requests in accordance with applicable law.
Where applicable, you may have rights concerning access, correction, deletion, portability, opting out of certain forms of processing, or other privacy rights.
Appeals
Where applicable law provides an appeal process for a privacy-rights request, we will provide or follow the applicable process required by that law.
Targeted Advertising and Similar Activities
Where required by applicable law, visitors may use available cookie-consent or other privacy controls to manage applicable advertising, analytics, or similar technologies.
We do not discriminate against individuals for exercising privacy rights to the extent such discrimination is prohibited by applicable law.
Do Not Track and Global Privacy Control
Some browsers provide a “Do Not Track” (“DNT”) setting.
Because there is no single universally accepted technical standard governing all DNT signals, our website may not respond to browser-based DNT settings.
We do not currently recognize or respond to Global Privacy Control (“GPC”) signals as an automated opt-out mechanism except where and to the extent required by applicable law.
Visitors may use available privacy controls and cookie-consent mechanisms to manage applicable non-essential technologies.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of Internet transmission, electronic storage, or security control is completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us or our service providers.
Comments and User Accounts
If you leave a comment, the comment and its metadata may be retained for website administration, spam moderation, security, and related purposes.
For users who register on our website, if applicable, we may store the personal information provided in the user’s profile.
Users may be able to view, edit, or delete certain personal information through their account, except where information cannot reasonably be changed or where we are permitted or required to retain it.
What Rights You Have Over Your Data
If you have an account on this website or have left comments, you may request an exported copy of the personal information we hold about you, subject to applicable law.
You may also request deletion of personal information we hold about you, subject to applicable legal exceptions and our legitimate business or legal retention requirements.
We may retain information that we are required or permitted to retain for purposes including:
- Legal compliance
- Accounting
- Security
- Fraud prevention
- Dispute resolution
- Enforcement of agreements
- Business records
- Ongoing business relationships
- Protection of our rights and property
To exercise applicable privacy rights, contact us using the information below.
International Data Transfers and Unauthorized Access
This website is intended solely for persons located within the United States.
Access to or use of this website from outside the United States is not authorized.
We do not intentionally direct this website or our services toward persons located outside the United States.
Persons accessing the website from outside the United States do so without authorization and contrary to this website’s stated geographic-use restrictions.
We do not represent that this website or our privacy practices are designed to satisfy privacy laws applicable outside the United States.
Where applicable law imposes non-waivable requirements based on a person’s location or circumstances, those requirements are addressed as required by applicable law.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent.
If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete the information as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our website
- Our services
- Tracking technologies
- Third-party providers
- Advertising practices
- Analytics practices
- Legal requirements
- Business practices
When we update this Privacy Policy, we will change the “Last Updated” date at the top of the policy.
Where appropriate, we may also provide additional notice of material changes.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, cookies, tracking technologies, your personal information, or applicable privacy rights, please contact us:
Company: Diamond & Gold Buyers of Pittsburgh
Legal Entity: Diamond & Gold Buyers of Pittsburgh
Website: https://pghdiamondsandgold.com
Email: heidi@diamondsgoldpgh.com
Mailing Address: 1112 Freeport Rd, Pittsburgh, PA 15238
Telephone: (412) 408-3470